707-804-9741 USA
+52 984-157-5485 MX

Riviera Maya Catamarans Health and Safety Guidelines

General Guidelines

The government has provided us with guidelines to follow for your protection during your sailing tour. 

Our staff is COVID vaccinated for our and your protection

All our meeting points, from the pick up, check-in, catamarans will have a hospital-grade disinfection process certified by the US EPA to guarantee health and hygiene on our excursion.

Social Distancing during your sail, our crew and staff will try to maintain a 6ft distance from you whenever possible during your sailing experience 

All crew will additional wash their hands every 30 minutes. 

Signs about safety will be properly displayed. 

Quintana Roo Tourist assistance program that provides anyone visiting our state with information and guidance to those who find themselves in emergency situations where their well being or belongings are affected. 

We recommend downloading this app to your phone. 

This service is available through the mobile app, website, and phone lines. All this is possible thanks to a centralized directory of both, private and governmental institutions, in an effort to make your stay safer in the Riviera Maya.

www.guestassist.mx

All of our crew will wear mask during the sailing tour.

The following methods are supported. Please check with us to determine the options for the boat you are sailing on. 

Minimum: Governmental required disinfectant method for all snorkel and sailing gear. Generally a 24 hour vinegar bath, a non-toxic disinfecting process. 

UV light Cleaning is added in addition to the disinfecting process 

Brand New snorkel tube is provided for sale in site for a small additional fee 

A brand new plastic snorkel is provided at no additional fee.

OUR RECOMMENDATION

During your stay in the Riviera Maya, you may want to go to cenotes, shore snorkel at the beach or in front of your resort, or even go scuba diving. To protect your health and the environment. We suggest you travel with the your snorkel tube. 

Our vans are sterilized between each use. Our drivers are required to wear masks, provide hand sanitizing gel to each client prior to entry. 

Currently we are limiting the number of people per van so that there is additional space between the occupants. 

Our Drivers are all vaccinated against COVID- 19 

If you have additional questions about health or safety guidelines, please do not hesitate to contact us. 

[email protected]

via chat right here on our site 

OUR HOURS 
Monday7am-7pm
Tuesday7am-7pm
Wednesday7am-7pm
Thursday9am-4pm
Friday7am-7pm
Saturday7am-7pm
SundaysWe are open via chat and email